Home / Policies
Policies

Policies and service information.

How Plinth&Co handles site use, privacy, cookies and service boundaries. This page is written for practical orientation and does not replace professional advice.
People reviewing and signing service documents at a meeting table.

At a glance

Plinth&Co Ltd is registered in England and Wales. Company No. 17199238. The company is based in Newcastle upon Tyne, United Kingdom.

What this site is for

The site helps UK industrial buyers understand Plinth&Co buyer-side decision-control services, public articles and contact routes.

What it is not

The site is not legal advice, customs brokerage, tax advice, engineering certification, product safety approval or insurance advice.

Privacy contact

For privacy, policy or correction requests, contact wentaozhang@plinthandco.com.

Terms of use

These terms explain how public Plinth&Co website material may be used. By using the site, you agree to use the material responsibly and to check any decision-critical point with qualified providers.

Permitted use

You may read, link to and share public pages for normal business, research and discussion purposes, provided the source is not misrepresented.

Restrictions

You must not copy substantial parts of the site, remove attribution, imply endorsement, scrape the site at scale, or reuse content in a misleading or unlawful way.

Decision use

Articles, examples and formulas are practical orientation material. They should be checked against your goods, supplier, route, contract and import position before use.

Copyright

Unless stated otherwise, site content is owned by Plinth&Co Ltd or used under permission or licence. For permission questions, contact wentaozhang@plinthandco.com.

Privacy notice

This notice explains how Plinth&Co handles personal information collected through the website, enquiry forms, email, subscriptions and authorised third-party integrations.

Who controls the data

Plinth&Co Ltd is responsible for deciding how website and enquiry personal information is used. Privacy contact: wentaozhang@plinthandco.com.

What we collect

We collect information you submit, such as name, company, email, phone, website, project details, files, messages, subscription details and technical site data needed for security.

Why we use it

We use personal information to respond to enquiries, assess project fit, maintain records, operate subscriptions, protect the site and meet legal or business obligations.

Lawful bases

Depending on context, we rely on legitimate interests, consent, contract steps or legal obligations. Consent can be withdrawn where processing depends on consent.

Sharing

We do not sell personal information. We may use trusted providers for hosting, email, forms, file handling, analytics, security and authorised integrations.

Retention

We keep information only for as long as needed for the reason it was collected, including enquiry handling, project records, legal obligations, security and dispute prevention.

Your rights

You can ask to access, correct, delete, restrict or object to processing of your personal information, subject to legal limits. You can also complain to the ICO.

Sensitive files

Do not send confidential drawings, contracts or supplier files in the first message. We can agree file-handling steps before detailed material is shared.

Cookie notice

This notice explains the current cookie position for the Plinth&Co website. Optional analytics, advertising or tracking tools require updated notice and consent before use.

Strictly necessary use

The site may use strictly necessary storage or cookies for security, form handling, language routing, accessibility or core website operation.

Optional cookies

Optional analytics, advertising or behavioural tracking cookies should not be set unless the user has been given clear information and has actively consented.

Similar technologies

The same principle applies to local storage, pixels, embedded tools or other technology that stores or accesses information on a visitor device.

Changing use

If the site adds new optional cookies or third-party tracking, Plinth&Co should record the purpose, provider, duration and consent route before launch.

Service boundaries

Plinth&Co provides buyer-side sourcing decision control, supplier evidence review and project record support. The client remains responsible for final commercial, technical, compliance and import decisions.

We provide

RFQ preparation, supplier evidence checks, quote-assumption review, gate checklists, project record support and landed-cost visibility.

Excluded work

We do not provide legal advice, customs brokerage, tax advice, engineering certification, product safety approval, insurance advice or supplier-performance assurance.

Specialist advice

Use qualified professionals for customs declarations, legal terms, tax treatment, insurance, product compliance, safety-critical design and regulated technical approvals.

Client decisions

The buyer decides whether to approve samples, place orders, accept supplier terms, import goods, rely on a classification or repeat production.

Questions and complaints

For policy questions, privacy requests, content corrections or service-boundary concerns, contact Plinth&Co at wentaozhang@plinthandco.com. Include the page URL and the specific issue so we can review it efficiently.

Content correction

Send the page URL, the sentence in question and the reason it should be corrected.

Privacy request

State whether you want access, correction, deletion, restriction, objection or subscription removal.

Regulator route

For data protection concerns, individuals can contact the UK Information Commissioner's Office if they are not satisfied with the response.